MyHazMate
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MyHazMate
Staff Telemarketing Portal
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00:00:00
đ Callbacks Due
đ Call Script
Introduction
"Hi, my name is â calling from MyHazMate. Could I please speak with the person responsible for workplace health and safety?"
If they ask what it's about: "It's regarding your hazardous materials compliance."
Purpose
"We help businesses like yours stay compliant with WHS regulations for hazardous materials. Are you currently managing Safety Data Sheets for your workplace?"
Listen â most will say "yes sort of" or "not really"
Pain Point
"A lot of businesses we speak with find it really time-consuming to keep track of SDS documents, making sure they're up to date, and maintaining a proper hazardous materials register. Is that something you've found as well?"
Solution
"MyHazMate is an app that completely automates your hazardous materials register. You just add your products and we automatically find, attach, and keep your Safety Data Sheets up to date â so you never have to worry about compliance again."
Close
"We offer a 30-day free trial so you can see how it works with no commitment. Would you be open to giving it a try? I can send you an information pack right now."
If YES â mark outcome as Yes, confirm email/details. If not now â offer callback.
Objection Handling
"I totally understand. Just so you know, we work with businesses of all sizes across Australia, and the app takes about 2 minutes to set up. Can I send you some information to have a look at when you have a moment?"
If still no â thank them for their time and mark Not Interested.
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